How does ContraForce help MSSPs scale without hiring?

Security Delivery Agents automate 93% of incident triage, investigation, and response tasks across every customer tenant. Human analysts focus on escalations and customer relationships. MSSPs grow from 10 to 100+ tenants without proportional headcount growth.

What is the typical MSSP margin impact?

MSSPs using ContraForce report 30%+ margin expansion on managed security contracts within the first quarter, driven by a 93% reduction in cost per incident and analyst throughput gains from Gamebook-enforced SOPs.

Does ContraForce work with my existing PSA and ticketing?

Yes. ContraForce routes incidents to ConnectWise PSA, ServiceNow, Jira, and Zendesk. REST and webhook APIs let you wire custom workflows.

Scale Microsoft-Native MXDR Delivery. No New Hires.

ContraForce is the Agentic Security Delivery Platform for MSSPs. AI agents triage, investigate, and respond autonomously across every workspace. Gamebooks enforce your SOPs end to end. One control plane runs the whole book on Microsoft Sentinel and Defender XDR, with SentinelOne and CrowdStrike also supported. Scale high-margin MXDR delivery without scaling headcount.

The Delivery System Your SOC Has Been Missing

AI that does the work, not just summarizes it. Your agents handle the tasks that consume 80% of analyst time: triage, investigation, evidence gathering, enrichment, documentation, and ticket updates. They operate against your SOPs, across every tenant, 24/7.
Your SOPs. Actually enforced. Gamebooks turn your standard operating procedures into executable, governed workflows. Every incident follows the same process. Human-in-the-loop approvals gate high-risk actions.
One pane. Every customer. Full context. Manage all customer tenants from a single control plane built for service providers. ContraForce orchestrates Microsoft Sentinel and Defender XDR (plus SentinelOne and CrowdStrike), routes incidents to your PSA and ticketing systems.
Zero data custody. Zero friction. ContraForce operates inside your customers' Microsoft environments. No log duplication. No data leaving the tenant. This eliminates the security and compliance objections that slow procurement.

The Math That Makes Your CFO Pay Attention

Before ContraForce, every incident requires analyst hours for triage, investigation, documentation, and ticketing. SOP inconsistency creates rework. Adding customers means adding headcount at near-linear rates. Gross margin compresses as you grow.

After ContraForce, AI agents automate triage and investigation, reducing hours per incident. Gamebooks eliminate rework. Analyst throughput increases so growth doesn't require proportional hiring. Cost per incident drops while delivery quality improves.

Results

60x faster incident response
93% reduction in cost per incident
30%+ margin expansion within the first quarter
Scale from 10 to 100+ tenants without proportional headcount growth