Benefits of Outsourcing to a Managed Security Service Provider

Introduction

In today's digital world, cybersecurity threats are evolving at an alarming rate. That's where a Managed Security Service Provider (MSSP) comes in. An MSSP provides comprehensive security solutions and expert monitoring. If you are a Managed Service Provider (MSP) who does not have security expertise, partnering with an MSSP can help you effectively protect your clients’ online assets.

MSSPs offer security services through a team of skilled experts who work around the clock to manage and monitor your clients’ security systems. These providers have specialized knowledge, advanced tools, and proven methods to keep your clients safe from cyber threats.

If you are an MSP, partnering with an MSSP can provide you and your clients with significant advantages. Here are 10 of the most important ones:

  1. 24/7 threat detection and quick response to incidents
  2. Access to specialized expertise in cybersecurity
  3. Optimized security practices at lower costs
  4. Professional setup and management of security tools
  5. Advanced knowledge about potential threats
  6. Proactive efforts to find and eliminate threats
  7. Streamlined management of compliance requirements
  8. Flexible security solutions that can grow with your business
  9. Regular assessments of your clients’ security measures
  10. Continuous monitoring of your clients’ systems for any suspicious activity

In this article, we outline these benefits in greater detail and explore how outsourcing managed security services to an MSSP can strengthen your clients’ overall security.

Key benefits of outsourcing to an MSSP

1. 24/7 Threat Detection and Rapid Incident Response

Modern cyber threats don't follow a 9-to-5 schedule. 24/7 monitoring by an MSSP can serve as your clients’ digital guardian, ready to detect and neutralize threats at any hour.

MSSPs run advanced security operations centers (SOCs) staffed with skilled analysts who monitor your clients’ systems round-the-clock. These dedicated teams use sophisticated threat detection tools to identify:

  • Unauthorized access attempts
  • Malware infections
  • Data exfiltration activities
  • Network anomalies
  • Suspicious user behavior

The speed of incident response can make the difference between a minor security event and a major breach. MSSP incident response teams typically achieve response times of under an hour (or even less) for critical alerts, compared to the industry average of 4-8 hours for in-house teams.

Consider this real-world example: An MSSP's continuous monitoring system detected unusual outbound traffic patterns at 2 AM from a client's network. The incident response team immediately:

  1. Identified the compromised system
  2. Isolated the affected network segment
  3. Blocked the malicious connection
  4. Prevented data loss
  5. Remediated the vulnerability

This rapid response prevented what could have become a costly ransomware attack. The client's systems remained secure, and business operations continued without interruption.

MSSPs maintain dedicated incident response teams equipped with battle-tested playbooks and automated response capabilities. These teams conduct regular drills and stay updated on emerging threats, ensuring they're prepared to handle any security incident effectively. To further enhance these capabilities, MSSPs can leverage solutions like ContraForce, which offers acomprehensive security operations workspace designed specifically for service providers, allowing them to build and expand their Managed Detection and Response (MDR) and Managed SIEM capabilities seamlessly.

2. Expanded Security Team with Access to Specialized Skill Sets

The shortage of cybersecurity professionals poses significant challenges for organizations. As our report on US security analyst employment trends concludes, there has been growth, but it isn’t keeping up with demand.

With 2.7 million unfilled cybersecurity positions worldwide, MSPs and businesses struggle to build and maintain in-house security teams. Managed Security Service Providers (MSSPs) help solve this problem by offering access to a wide range of security experts. They also eliminate the hassle of hiring, training, and keeping them on board.

Working with an MSSP gives you immediate access to:

  • Security analysts
  • Threat hunters
  • Incident responders
  • Cloud security specialists
  • Compliance experts
  • Security architects

These professionals bring specialized knowledge in critical areas:

  • Cloud Security: Expert management of cloud infrastructure such as AWS, Azure, and Google Cloud environments; and cloud applications
  • Network Security: Deep understanding of firewall configurations and network protocols
  • Endpoint Protection: Specialized knowledge of device security and threat detection
  • Identity Management: Advanced expertise in access control and authentication systems
  • Compliance: In-depth understanding of regulatory requirements across industries

MSSPs stay competitive by continuously training and certifying their teams. You benefit from this expertise without having to manage professional development programs internally.

The distributed nature of MSSP teams also provides geographic coverage and time zone flexibility. Security experts work in shifts, ensuring your organization, and your clients, have access to specialized skills around the clock. This model is especially valuable for businesses operating in multiple regions or time zones.

By leveraging an MSSP's team, you can scale your security capabilities based on demand. During security incidents or major deployments, you can tap into additional expertise without the lengthy process of hiring new staff.

3. Optimized Security Stack and Predictable Expenses

Building a comprehensive security stack requires significant investment in tools, licenses, and infrastructure. A typical enterprise-grade security setup includes:

  • Endpoint Detection and Response (EDR)
  • Security Information and Event Management (SIEM)
  • Firewall Management Systems
  • Vulnerability Management Tools
  • Identity and Access Management Solutions

When you partner with an MSSP, you gain immediate access to their extensive security toolset, which can augment your own and fill in any gaps you may have. MSSPs have already invested in robust security infrastructure, allowing you to leverage their existing resources.

The cost advantages of MSSP partnerships extend beyond tool access:

Shared Infrastructure Benefits

  • Multiple clients share the same security infrastructure
  • Costs spread across the entire client base
  • Reduced per-client expenses for high-end security tools
  • Lower maintenance and upgrade costs

Eliminated Internal Overhead

  • No need for dedicated hardware
  • Reduced power consumption and cooling costs
  • Minimized physical space requirements
  • Automatic updates and patches handled by the MSSP

The MSSP model operates on economies of scale, translating to significant savings for your organization. You pay a predictable subscription fee rather than managing variable costs associated with:

  1. Hardware procurement
  2. Software licensing
  3. Infrastructure maintenance
  4. System upgrades
  5. Technical support

This cost-effective approach allows you as an MSP to access enterprise-level security capabilities at a fraction of the cost of building and maintaining an in-house security infrastructure. Small and medium-sized MSPs particularly benefit from this model, accessing the same level of security as larger enterprises without straining their budgets.

This model also makes it easy for you to capture the margins you need to run your business by calculating the prices you charge your clients off of the subscription fees you pay an MSSP.

4. Tool Configuration, Management, Access to Threat Intelligence, Threat Hunting Capabilities, and Compliance Management Support from an MSSP Partner

MSSPs bring essential configuration expertise to any existing security tools your clients may have, ensuring they operate at peak effectiveness. Your clients’ security stack requires precise tuning and regular updates - tasks that demand specialized knowledge and constant attention. MSSPs handle these responsibilities through:

  • Automated Update Management: Regular patches and updates across all security tools
  • Custom Configuration: Tool settings optimized for your specific business needs
  • Performance Monitoring: Continuous assessment of tool effectiveness

Threat intelligence forms a critical component of modern cybersecurity strategy. MSSPs maintain connections to global threat feeds and intelligence networks, providing:

  • Real-time threat data from multiple sources
  • Industry-specific attack pattern analysis
  • Emerging threat alerts tailored to your clients’ infrastructure

The proactive threat hunting capabilities of MSSPs add another layer of protection. Skilled security professionals actively search for:

  • Hidden malware and dormant threats
  • Unusual network behavior patterns
  • Potential security gaps before they're exploited

Your MSSP partner can also streamline compliance management across various regulatory frameworks by undertaking a range of tasks including:

  • Automated compliance reporting
  • Regular security assessments
  • Documentation of security controls
  • Audit trail maintenance
  • Policy implementation guidance

These capabilities integrate seamlessly with existing security operations, creating a robust defense system that adapts to new threats while maintaining regulatory alignment. MSSPs leverage advanced analytics tools to process vast amounts of security data, identifying patterns and potential risks that might go unnoticed in traditional security setups.

Conclusion: Choosing the Right MSSP Partner for Your Organization's Cybersecurity Needs

When selecting an MSSP partner, prioritize providers who:

  • Demonstrate proven expertise in your industry
  • Offer transparent communication and reporting
  • Provide customizable solutions to match your needs
  • Maintain current certifications and stay updated with emerging threats
  • Show commitment to continuous improvement and innovation

ContraForce allows you to skip the MSSP vetting process and jump straight to delivering profitable security services to your clients from qualified MSSPs.

ContraForce Storm is a commercial program that matches MSPs with qualified Storm Providers that deliver Managed Detection and Response (MDR) and Managed SIEM services on your behalf.

Partnering with an MSSP through ContraForce allows you to immediately add a new line of business as we have eliminated the barriers to getting you started:

  • Term flexibility: Pricing is per client user, per month with monthly billing and no long-term commitment required.
  • Rapid onboarding: ContraForce is API-based. It typically takes around 30 minutes to onboard your clients. No agents required.
  • SLA commitments: In addition to 24/7 monitoring, Storm Providers detect and respond to confirmed high severity security incidents within one hour using response actions pre-approved and authorized by you.

Your cybersecurity strategy deserves a partner who understands your unique challenges and delivers comprehensive protection. With ContraForce you can focus on growth while maintaining robust security measures. Take the next step – contact us today

FAQs (Frequently Asked Questions)
Q: What is a Managed Security Service Provider (MSSP)?

A: A Managed Security Service Provider (MSSP) is a third-party company that provides cybersecurity services to organizations. This includes continuous monitoring, threat detection, incident response, and access to specialized security expertise, helping businesses enhance their cybersecurity posture in today's digital landscape.

Q: What are the benefits of outsourcing to an MSSP?

A: Outsourcing to an MSSP offers several benefits for MSPs including 24/7 threat detection and rapid incident response, access to specialized skill sets, comprehensive tool management, threat intelligence support, proactive threat hunting capabilities, and predictable subscription fees.

Q: How does an MSSP ensure around-the-clock security monitoring?

A: MSSPs provide continuous monitoring through dedicated incident response teams that operate 24/7. These teams utilize advanced tools and technologies to detect threats in real-time and respond quickly to minimize potential breaches.

Q: What challenges do MSPs and their clients face in hiring cybersecurity experts?

A: Organizations often encounter a cybersecurity talent gap, making it difficult to find skilled professionals. MSSPs help bridge this gap by providing access to a larger pool of experts with specialized knowledge across various domains such as cloud security and network defense.

Q: How can partnering with an MSSP lower the cost of delivering security services?

A: By leveraging existing tools and resources provided by an MSSP, MSPs can avoid the overhead costs associated with maintaining an internal security team and security operations center.

Q: Why is compliance management important for businesses working with an MSSP?

A: Compliance management is critical for businesses across various industries to meet regulatory standards. MSSPs assist organizations in navigating these requirements by providing compliance reporting processes and ensuring that necessary regulations are adhered to through their cybersecurity practices.

ContraForce is everything you need to manage your security service delivery with confidence.

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