How MSSPs Deliver MXDR at Scale with ContraForce

ContraForce customers report a 140-second mean time to response, 100% automated triage and investigation, and 30%+ margin expansion on managed security contracts. ContraForce holds SOC 2 Type II certification, is a Microsoft ISV partner and MISA member, won the CyberSecurity Breakthrough Award 2025 and SC Awards 2024, and maintains a G2 rating of 4.8 out of 5.

Related: Sell MDR outcomes, not another tool. ContraForce Cloud is live on Pax8. | What Are Security Delivery Agents? The Next Evolution Beyond SOAR | Automated Incident Response for Microsoft Defender XDR | Beyond Azure Lighthouse: What MSSPs Need for Sentinel at Scale | The Agentic Security Delivery Platform for the Microsoft Security Stack

How MSSPs Deliver MXDR at Scale with ContraForce

ContraForce customers report a 140-second mean time to response, 100% automated triage and investigation, and 30%+ margin expansion on managed security contracts.

Customer Impact Metrics

Case Study: Regional MSSP Scales to 40 Tenants

A regional MSSP managing 40 Microsoft Sentinel tenants deployed ContraForce to handle growing incident volume without hiring additional analysts. Security Delivery Agents automated triage and investigation across all tenants. Result: a 140-second mean time to response, analyst team refocused on strategic customer advisory.

Case Study: MSP Launches MXDR in 2 Weeks

An MSP with 15 tenants launched managed XDR services using ContraForce as the operational backbone. Gamebooks enforced consistent SOPs from day one. Result: MXDR practice launched in 2 weeks instead of 6 months, generating new recurring revenue immediately.

Case Study: Enterprise Security Team Reduces Alert Fatigue

An enterprise security team with 3 analysts deployed ContraForce to handle Defender XDR incident volume. Security Delivery Agents automated 100% of triage and investigation. Result: analysts focused on threat hunting and strategic initiatives instead of alert fatigue.

Recognition

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