Microsoft features ContraForce in Judson Althoff's Frontier Transformation blog

Judson Althoff, CEO of Microsoft Commercial Business, featured ContraForce in his quarterly Frontier Transformation post. The article highlights how ContraForce automates more than 90% of incident response, enabling MSPs and MSSPs to scale managed security delivery without adding headcount.

Related: What Are Security Delivery Agents? The Next Evolution Beyond SOAR | Automated Incident Response for Microsoft Defender XDR | Beyond Azure Lighthouse: What MSSPs Need for Sentinel at Scale | ContraForce vs Microsoft Security Copilot: What MSSPs Need to Know | The MSSP Platform Built for Microsoft Sentinel + Defender XDR

Microsoft features ContraForce in Judson Althoff's Frontier Transformation blog

Today, Judson Althoff, CEO of Microsoft Commercial Business, featured ContraForce in his quarterly Frontier Transformation blog. The post focuses on how AI is unlocking human ambition to drive business growth, and ContraForce is highlighted as the example of what that looks like in cybersecurity for managed service providers.

Read the full Microsoft post: Unlocking human ambition to drive business growth with AI.

What Althoff wrote about ContraForce

Althoff's piece describes ContraForce as a startup democratizing enterprise-grade protection for managed service providers. The platform integrates Microsoft Sentinel, Defender XDR, Entra ID, and Azure OpenAI in Foundry models to automate the work that has historically constrained MSP security delivery.

ContraForce automates more than 90% of incident response, reducing cost per incident and enabling 24/7 protection. Providers can onboard more customers, deliver higher-quality security services, and scale operations without adding headcount.

The post goes on to note that security analysts using ContraForce can manage significantly more volume, with incidents resolving in minutes and teams freed to focus on more strategic advisory work.

Why this matters

Security delivery is transforming from a cost center into a growth engine for managed service providers. The MSPs and MSSPs we work with have spent years quietly subsidizing managed security with their other service lines because the unit economics never worked. Headcount-bound delivery models compress margin every time a new customer signs.

What changes the math is automating the actual analyst work, not just the orchestration around it. AI agents that triage, classify, investigate, and resolve. Gamebooks that turn SOPs into governed, executable workflows. A multi-workspace control plane that lets one analyst supervise the work of dozens of agents across hundreds of customer tenants.

When 90% of incident response runs autonomously and the remaining 10% gets the analyst's full attention, the same team can serve five times the customers without the quality of delivery degrading. That is the path Althoff's piece describes, and it is the path our partners are already on.

Thank you

Being featured by Microsoft Commercial leadership in a piece this widely read is a milestone we do not take lightly. It is the result of years of work alongside the Microsoft Security team and the partners who took an early bet on the platform.

A specific thank-you to Judson Althoff, Vasu Jakkal, Kevin Magee, Tom Davis, Maria Thomson, Michael Noonan, and the broader Microsoft Security team for the partnership. And to our customers: every MSP and MSSP whose feedback shaped the platform that ended up in this post. The story belongs to you as much as it does to us.

More to come.