Microsoft features ContraForce in Judson Althoff's Frontier Transformation blog
Reviewed by ContraForce Security Operations Team · Updated 2026-08-12
Today, Judson Althoff, CEO of Microsoft Commercial Business, featured ContraForce in his quarterly Frontier Transformation blog. The post focuses on how AI is unlocking human ambition to drive business growth, and ContraForce is highlighted as the example of what that looks like in cybersecurity for managed service providers.
Read the full Microsoft post: Unlocking human ambition to drive business growth with AI.
What Althoff wrote about ContraForce
Althoff's piece describes ContraForce as a startup democratizing enterprise-grade protection for managed service providers. The platform integrates Microsoft Sentinel, Defender XDR, Entra ID, and Azure OpenAI in Foundry models to automate the work that has historically constrained MSP security delivery.
Microsoft states that ContraForce “automates more than 90% of incident response.”
This is a Microsoft-authored editorial statement, not a ContraForce benchmark result. The source does not disclose the incident population, eligibility rules, exclusions, numerator, denominator, measurement window, workflow versions, customer mix, or validation method. Buyers should not interpret it as a universal rate or a guaranteed outcome.
Claim definition and limitations: Microsoft editorial incident-response automation claim.
The Microsoft post also describes analysts managing more volume and teams focusing on more strategic advisory work. Those outcomes should be measured against each provider's own baseline in a controlled proof of value.
Why this matters
Security delivery is transforming from a cost center into a growth engine for managed service providers. The MSPs and MSSPs we work with have spent years quietly subsidizing managed security with their other service lines because the unit economics never worked. Headcount-bound delivery models compress margin every time a new customer signs.
What changes the math is automating eligible analyst work under explicit controls. Security Delivery Agents can triage, classify, investigate, and document supported workflows. Gamebooks turn SOPs into governed procedures, and a multi-workspace control plane gives analysts one place to supervise the work.
The operating case must still be proven provider by provider. Measure eligible-incident automation, analyst touches, exceptions, service quality, and delivery economics against a documented baseline instead of extrapolating Microsoft's statement into a universal capacity promise.
Thank you
Being featured by Microsoft Commercial leadership in a piece this widely read is a milestone we do not take lightly. It is the result of years of work alongside the Microsoft Security team and the partners who took an early bet on the platform.
A specific thank-you to Judson Althoff, Vasu Jakkal, Kevin Magee, Tom Davis, Maria Thomson, Michael Noonan, and the broader Microsoft Security team for the partnership. And to our customers: every MSP and MSSP whose feedback shaped the platform that ended up in this post. The story belongs to you as much as it does to us.
More to come.
What is "Microsoft features ContraForce in Judson Althoff's Frontier Transformation blog" about?
Judson Althoff, CEO of Microsoft Commercial Business, featured ContraForce in his quarterly Frontier Transformation post and described the platform's role in managed security delivery.